Terms and Conditions of Use

LAST REVISED December 21, 2017

Terms of Use

These Terms and Conditions of Use (“Terms”) apply to any website, mobile application, widget, or other online service owned or controlled by Sodexo, Inc. or its affiliates or subsidiaries (“Sodexo”) and that posts a link to these Terms (“Site”).  PLEASE CAREFULLY READ THESE TERMS BEFORE USING THE SITE, AS THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS. You acknowledge that you have read, understood and agree to be bound by these Terms by accessing and using the site.


These Terms may be revised or updated from time to time. Please check these Terms regularly for updates. You can determine when the Terms were last revised by referring to the “Last Revised” legend above. Any changes in these Terms become effective upon posting and will apply to use of the site as of the “Last Revised” date. Each time you access, use or browse the site, you signify your acceptance of the then-current Terms.

Permitted Users of Site

YOU MUST BE AT LEAST 13 YEARS OF AGE TO ACCESS AND USE THE SITE. The site is directed to persons 18 years of age or older. If you are between the ages of 13 and 18, you may only use the site under the supervision of a parent or legal guardian who agrees to be bound by these Terms, and you may not submit any personal information to the site.

Restrictions on Use

You may download, reproduce and retransmit material displayed on the site for non-commercial, personal use. If you do so, you agree that Sodexo retains all copyright and other proprietary notices contained on the materials. You may not use, distribute, modify, transmit, or post the content of the site for public or commercial purposes, including any text, images, audio, or video without Sodexo’s written permission.

Privacy Policy

Please review the Privacy Policy for the site to understand how Sodexo collects, uses and shares information, including personally identifiable information, from its users. By using the site, you consent to all actions that we take with respect to your data that is consistent with our Privacy Policy.


Trademarks and Copyrights

The site and its content are owned by Sodexo or its affiliates or agents or used by Sodexo under permission, and are protected by United States copyright laws and international treaty provisions. All content, trademarks, services marks, trade names, logos, and icons (“Materials”) are proprietary to Sodexo or its affiliates or agents, or used by Sodexo under permission, and may not be used without the written permission of Sodexo or such third party that may own the Material displayed on the site. Your use of the Materials displayed on the site, except as provided herein, is strictly prohibited. Sodexo respects the intellectual property rights of others and we ask that you do the same. Please see our Copyright Policy, linked here: http://www.sodexousa.com/home/copyright-policy.html


Your Indemnity of Sodexo

You agree to indemnify, defend and hold Sodexo and its affiliates, agents and other third parties involved in the development of the Site (or who have contributed content thereto) harmless from any loss, liability, claim, demand, costs, investigations, liabilities, judgments, settlements and expenses, including attorneys’ fees, that directly or indirectly arise from or are otherwise directly or indirectly related to: (a) any content or materials you use, distribute, modify, transmit, or post to the site; (b) your use of the site or activities in connection with the site; (c) your violation of these Terms; (d) your violation of any laws, or rights of Sodexo or any third party; (e) information or material transmitted through your computer that infringes, violates or misappropriates any copyright, trademark, trade secret, trade dress, patent, publicity, privacy or other right of any person or defames any person; or (f) Sodexo’s use of your information or content as permitted under these Terms or the Privacy Policy.

Modifications to Site

Sodexo reserves the right to modify, suspend or discontinue the Site, or any portion thereof, at any time, with or without notice. You agree that Sodexo shall not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site.

Registration to Use the site

In order to use certain features on the Site, you may be required to register by contacting the call center in order to identify the patient account for which you wish to place orders for. Each time you use the Site, you will be deemed to be authorized to access and use the Site in a manner consistent with these Terms. Sodexo has no obligation to independently investigate the authorization or source of any such access or use of the site.

Responsibility for Use of Site


E-mail Communications

E-mail submissions over the Internet may not be secure. Please consider this fact before e-mailing any information. With respect to any communications you make to Sodexo, including but not limited to questions, comments, suggestions, feedback, and the like (“Content”), you (i) understand and agree that Sodexo reserves the right to respond or not respond, in its discretion, to any questions submitted by you; (ii) understand and agree that such Content will be deemed non-confidential; (iii) agree not to submit Content that is infringing or that contains any viruses, Trojan horses, worms, time bombs, cancelbots, easter eggs or other computer programming routines that may damage, detrimentally interfere with or otherwise adversely affect the operation of another’s computer, or surreptitiously intercept or expropriate any system, data or personal information; and (iv) grant to Sodexo the unrestricted and irrevocable right to use, copy, modify, publish, perform, transmit and display such Content via any media, and waive any moral rights you may have in such Content. Sodexo shall be free to use such Content, including any ideas, concepts, know-how, or techniques contained in such Content, for any reason whatsoever.

Mobile Apps

In order to use or access the site via a mobile application ("Mobile App") you must have a compatible mobile device. Sodexo does not warrant that the Mobile App will be compatible with your mobile device. You may incur additional charges from your wireless provider for these services. You agree that you are solely responsible for any such charges. You agree that your access to the Mobile App shall be subject to the usage terms set forth in the applicable third-party beneficiary’s terms of service.

The Mobile App may automatically download and install updates from time to time or require the downloading and installation of updates or new versions for continued use. You acknowledge that in some instances updates and/or new versions may reduce or remove features and functionality in prior versions of the Mobile App.

Third Party Information

Links to third party websites which are not operated by Sodexo are included as a convenience to you. Sodexo makes no representation regarding the content or accuracy of any third party website which you may access through this Site. Sodexo is not responsible for the content found on other websites, which is linked from this page. The existence of these links on the site does not imply endorsement, recommendation or sponsorship for any linked website or the services, products or advice described on the site. The views, opinions, statements, offers or other information or content expressed therein are those of the respective author(s) or distributor(s), and not Sodexo.

Linking to the Sodexo Site

Unless otherwise set forth in a written agreement between you and Sodexo, you must adhere to Sodexo’s linking policy as follows: (i) any link to the site must be a text only link clearly marked “Sodexo Site”, (ii) the appearance, position and other aspects of the link may not be such as to damage or dilute the goodwill associated with Sodexo’s names and trademarks, (iii) the link must “point” to the URL home page (index, main, or other) and not to other pages within the site, (iv) the appearance, position and other attributes of the link may not create the false appearance that your organization or entity is sponsored by, affiliated with, or associated with Sodexo, (v) when selected by a user, the link must display the site on full-screen and not within a “frame” on the linking website, and (vi) Sodexo reserves the right to revoke its consent to the link at any time and in its sole discretion.

Disclaimer of Warranties

ALL CONTENT ON THE SITE IS PROVIDED TO YOU ON AN “AS IS” “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. Sodexo makes no warranty as to the accuracy, completeness, currency, or reliability of any content available through the site. You are responsible for verifying any information before relying on it. Use of the site and the content available on the site is at your sole risk. Sodexo makes no representations or warranties that use of the site will be uninterrupted or error-free. You are responsible for taking all necessary precautions to ensure that any content you may obtain from the site is free of viruses. Some states do not allow the disclaimer of implied warranties, so the foregoing disclaimer may not apply to you.

Limitation of Liability

Your use of the site or any content on the site is at your own risk. Sodexo specifically disclaims any liability, whether based in contract, tort, negligence, strict liability or otherwise, for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with access to or use of the site, even if Sodexo has been advised of the possibility of such damages, including but not limited to reliance by any party on any content obtained through the use of the site, or that arises in connection with mistakes or omissions in, or delays in transmission of, information to or from the user, interruptions in telecommunications connections to the site or viruses, whether caused in whole or in part by negligence, acts of God, telecommunications failure, theft or destruction of, or unauthorized access to the site, or related information or programs. Some states do not allow the limitation of liability, so the foregoing limitation may not apply to you.

Violations and Additional Policies

Sodexo reserves the right to seek all remedies available at law and in equity for violations of the rules and regulations set forth in the site, including the right to block access from a particular Internet address to the site.

Governing Law

These terms and conditions shall be governed and construed in accordance with the laws of the State of Maryland USA, without regard to conflict-of-laws provisions. Sodexo makes no representation that the information in the site is appropriate or available for use in other locations, and access to the Site from territories where the content of the Site may be illegal is prohibited. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws. These Terms and any Additional Terms incorporated herein by reference constitute the entire agreement between Sodexo and you with respect to the site. If any part of these Terms is unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions. Any cause of action you may have arising out of or relating in any way to the site must be commenced within one (1) year after the claim or cause of action arises.

International Users and Choice of Law

Sodexo, Inc. is based in Gaithersburg, Maryland in the United States of America. The information provided through the site and the site itself are not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Sodexo controls and operates the site from offices located in the United States and makes no representations or warranties that the use of the site is appropriate for use or access in other locations. Anyone using the site from other locations does so on their own initiative and is responsible for compliance with United States’ and local laws regarding online conduct and acceptable content, if and to the extent such laws apply. We reserve the right to limit the availability of the site or any portion of the site, to any person, geographic area, or jurisdiction, at any time and in our sole and absolute discretion, and to limit the quantities of any content, program, product, service or other feature that we provide. Software related to or made available by the site may be subject to United States export controls. Thus, no software from the site may be downloaded, exported or re-exported: (a) into (or to a national or resident of) Cuba, North Korea, Iran, Syria or any other country to which the United States has embargoed goods; or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Commerce Department’s Table of Deny Orders. By downloading any software related to the site, you represent and warrant that you are not located in, under the control of, or a national or resident of, any such country or on any such list.


If you have any questions about these Terms, please contact us here.